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New advice warns buyers ahead of Olympic ticket sales

Posted by StreetSafe on March 9, 2011

With less than one week to go until the ticketing process for the Olympic Games opens, new advice has been launched to make sure it’s the criminals who miss out.

The rise in the use of the internet to purchase tickets and accommodation packages online, coupled with the huge expected demand, gives criminals new opportunities to sell non-existent tickets and steal personal and credit card details to use in other crimes.

Sports fans will be able to get their hands on over 8 million tickets for the Olympic Games and a further 2 million for the Paralympics from 15 March – 26 April when the ticket process opens.

By taking some simple steps, ticket buyers can help to avoid falling victim to crime.

Deputy Chief Constable Stuart Hyde said: “The 2012 Games will be one of the biggest sporting events this country has ever hosted, with nearly 11m tickets available for events right across the country.

“Criminals are always looking for ways to con and steal and will see the Olympics as a way to cash in by selling fake tickets or setting up hoax websites. These sites are almost always professional and honest looking, but could take your money and leave you out of pocket and a victim of crime.

“We are offering some easy-to-follow advice to help keep you safe and ensure that people’s excitement about the Games next year isn’t blighted by a bad online experience.”

If you’re buying a ticket for the Games:
o The London 2012 ticket application process opens on the 15 March and you have until 26 April to apply for tickets through LOCOG as tickets are not allocated on a first come first served basis.
o The only way to apply for a ticket in the UK is at http://www.tickets.london2012.com. This is London 2012’s official site. You can also get a postal application from any Lloyds TSB branch, or from any public library in Northern Ireland. Don’t buy a ticket from an unauthorised website or tout. You risk being scammed, and not getting the ticket you wanted and paid for.
o If you get a ticket for an event you can’t attend, you can return your ticket to get a refund through the London 2012 official ticket exchange. Your ticket will then be officially resold. Details of this will be announced in due course.
o There are only three official providers for Games Breaks and Hospitality
Packages in the UK – these are:

Thomas Cook – http://www.thomascooklondon2012.com
Prestige Travel – http://www.prestigeticketing.london2012.com
Jet Set Travel – http://www.jetsetsports.com
o Other websites or companies will not be authorised to sell you a ticket as part of a package in the UK. Always check the terms and conditions to see exactly what you are being sold;
o Outside of the UK London 2012 tickets are sold through the country’s National Olympic Committee, or their authorised retailer.
o If you find tickets for sale before the 15th March 2011 or available from any unauthorised source at anytime, don’t buy them. They are not genuine. Report it to your local police, or London 2012 via brandprotection@london2012.com
If you want advice and guidance on fraud please visit http://www.actionfraud.org

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